Guide · 2027 edition · Updated · By Luca Diodato, founder
Social mediain 2027
The short answer for 2027: post 3 short videos a week on Instagram and Facebook, reply to every comment within a day, and ask every happy customer for a Google review. That beats daily photo posts.
Going into 2027
- Video is the default. Instagram, Facebook and TikTok all push short vertical video ahead of photos.
- Search happens on social. People search Instagram and TikTok for “Bel Air med spa” or “Harford County wedding venue” the way they used to search Google.
- AI answers look at real activity. Google's AI Overviews and ChatGPT pull from reviews, Reddit and recent posts. A dead Instagram tells them, and your customers, that you might be closed.
3 posts a week
- Med spa: before and after (with consent), a treatment walk-through, a provider Q&A.
- Remodeler or hardscaper: a time-lapse of a job, the finished reveal, a “what this cost” explainer.
- Wedding venue: a real wedding highlight, the venue by season, a vendor spotlight.
- Dentist or orthodontist: a smile reveal, “what happens at your first visit”, a team intro.
- Marina or boat dealer: a boat walkaround, an on-the-water clip, a service tip.
Post every week
Three a week, every week, beats seven a week for a month and then nothing. Most Harford County accounts we look at didn't fail for lack of ideas. They stopped posting during busy season and never restarted.
What it costs
If you or someone on staff will film 3 clips a week, do it yourself. If not, social media management starts at $600 a month and reels filmed on site start at $800 a month.
Hiring out makes sense when one new customer is worth $1,000 or more to you. Below that, put the money into your website and Google reviews first.